Shipping concerns cause 22% of cart abandonments. Customers don't just want to know if you ship to them—they want to know when they'll receive their order and what happens if something goes wrong.
The Shipping Transparency Advantage
Amazon trained customers to expect fast, predictable delivery. You might not offer two-day shipping, but you can offer something equally valuable: transparency.
Clear delivery information reduces support tickets, prevents negative reviews from mismatched expectations, and gives customers confidence to complete their purchase. It's not about being the fastest—it's about being clear.
Section Features
The Delivery Information section helps you communicate shipping details beautifully.
• Shipping status indicators - Visual icons for different shipping speeds
• Estimated delivery times - Clear timeframes customers can rely on
• Custom icons - Match your brand's visual language
• Multiple info blocks - Address different shipping tiers or regions
The clean design draws attention to key information without overwhelming the page.
What to Include
Effective delivery information answers these questions:
How fast? Provide realistic timeframes for each shipping option
How much? Be upfront about costs—hidden fees kill conversions
What's the policy? Cover returns, exchanges, and damage claims
Tracking? Explain how customers can follow their order
The more questions you answer proactively, the fewer barriers remain between browsing and buying.
Conclusion
Clear delivery information isn't just good service—it's a conversion strategy. Install the Delivery Information section to set expectations and close more sales.
